News » What's New on Digital University Plus
What's New is organized into three groups of announcements:
New Courses
- New Courses Released in 2011 - Summary - 01/11/2012
Digital University team has been hard at work in 2011 to roll out new courses and education resources for your employees. Take a look at the new content added just this past year:
- Bank Secrecy Act - new edition
- CPR - AED Training
- Streaming Video Library of 53 online video courses - broadcast-quality video courses including learning exercises and comprehensive exams that can be added to your subscription along with our courses
- Overdraft Protection Guidelines and Regulations
- Personal Finance suite of 25 new courses on personal finance that can be added to your subscription along with our courses
- Consumer Leasing Act - Regulation M
- Number of Refresher Courses Grows - 01/11/2012
Our popular library of shorter "refresher" courses has grown to meet the compliance needs of our customers. They were designed to meet two objectives:
- Provide a quick refresher for seasoned employees who know the material
- Provide an overview for employees who don't require in-depth knowledge of a subject matter
Our refresher courses have successfully met both of these goals. You will find this series of mini-courses in the course catalog. Click the "Subject" tab and then the "Refresher Courses" link.
We now have the following:
- Bank Secrecy Act for Management - Refresher Course
- Bank Secrecy Act for Financial Service Professionals - Refresher Course
- Bank Secrecy Act for Tellers - Refresher Course
- Bank Secrecy Act for Lending Personnel - Refresher Course
- Regulation E Error Resolution - Refresher Course
- Bank Secrecy Act for Operations Personnel - Refresher
- Office of Foreign Assets Control Act - Refresher Course
- Safeguarding Customer Information - Refresher Course
- Privacy of Consumer Financial Information (Reg. P) Refresher course
- Understanding the Reg E Initial Disclosure - Refresher Course
- Customer Identification Program - Refresher Course
- Identity Theft Red Flags Programs - Refresher (coming soon)
- Expedited Funds Availability - Reg. CC Refresher (coming soon)
Please let us know if you would like to see any additional subjects in a refresher course format. Your input is important.
- Understanding the Regulation E Initial Disclosure - Refresher Course - 12/02/2011
Course Objectives:
- Describe the background of Regulation E and its purpose
- Understand who is protected by Regulation E
- Describe the products covered and not covered by Reg. E
- Understand the Initial Disclosure
- Regulation E Error Resolution - Refresher Course - 12/02/2011
Course Objectives:
- Describe the background of Regulation E and its purpose
- Understand who is protected by Regulation E
- Describe important error resolution issues
- Understand required documentation
- Understand the error resolution process
- Consumer Leasing Act - Regulation M - 09/27/2011
Several subscribers have asked for a course covering the Consumer Leasing Act (CLA) and Regulation M. The CLA was passed to assure that meaningful and accurate disclosure of lease terms is provided to consumers before entering into a contract. It applies to consumer leases of personal property. The CLA puts limits on balloon payments sometimes due at the end of a lease, and regulates advertising.
- Describes the Consumer Leasing Act and Regulation M
- Explains what a consumer lease is
- Describes open-end and closed-end leases
- Explains the required disclosures for a lease
- New Refresher Course: Safeguarding Customer Information - 09/27/2011
Earlier this year we developed a series of mini refresher courses on compliance topics. We have received excellent feedback from customers who expressed they like the key compliance topics in a mini format suitable for seasoned staff in need of a quick refresher. Most of these refresher courses can be completed in 30 minutes or less. They offer a time saving alternative option for your employees.
Our recent addition, Safeguarding Customer Information - Refresher Course covers issues of customer information privacy and identity theft. Its objectives are to:
- Explain the objectives of Safeguarding Customer Information.
- Describe the main elements of a financial institution's program.
- Describe customer's personal, nonpublic information.
- Provide examples of unauthorized access to protected information.
- Explain steps your financial institution can take to protect its customer's information.
You will find this series of mini-courses in the course catalog. Click the "Subject" tab and then the "Refresher Courses" link. Please let us know if you would like to see any additional subjects in a refresher course format. Your feedback is important and helps us improve.
- Overdraft Protection Guidelines and Regulations - 08/19/2011
It seems the overdraft concerns of regulators will not go away. The FDIC issues supervisory recommendations concerning overdrafts that supplement previous guidance offered by other financial regulators. The course is designed for all employees who deal with customer deposit accounts and service.
The objectives of this new course are:
- Explains the primary regulations that affect overdraft programs
- Describes the responsibilities of management related to overdraft programs
- Describes the elements of a good overdraft program
- Explains several overdraft protections
- Describes appropriate consumer notification strategies
- Bank Secrecy Act - New edition release - 07/06/2011
Our most popular compliance course, Bank Secrecy Act, gets a makeover. The biggest update is the new SAR-DI (Suspicious Activity Report) form released in March 2011 by FinCEN. The new form is required by September 30, 2011.
We're also taking this opportunity to make the content more concise and understandable for all employees who take this very important course. The new version with streamlined content replaces the prior edition with same level of exam difficulty. We hope you and your employees benefit from this recently updated edition of our Bank Secrecy Act course.
- New name, New URL, Same Great Training - 04/11/2011
As communicated in a joint letter dated March 11, 2011. We (Digital University, Inc.) are no longer partnering with the Credit Union Executives Society for marketing, branding or invoicing as of March 15, 2011. The following provides updated information and reminders going forward concerning your online university subscription.- Beginning April 16, 2011, you will need to access your online university at our new name (CU Digitu) and web address cudigitu.com. Please remember to change your bookmarks.
- No other actions are necessary. Your service, courses, login and data will remain unchanged.
- Digital University has always been your online training provider and continues to serve you. We are delighted to continue bringing your Credit Union the premiere online training!
- New Refresher Courses Available - 12/06/2010
We now offer shorter, refresher courses for employees who have mastered a regulation but need a refresher. The course Privacy of Consumer Financial Information (Reg. P) Refresher course is now available.
This course is written in the employee-client dialog style. We would like your opinion about the value of this course and if you feel we should develop more in the future. This course's objectives include:
- Explaining Reg. P
- Describing privacy disclosures
- Explaining nonpublic personal information
- Showing how to opt in and opt out
- Explaining how to protect private information
- Remote Deposit Capture
This new course is designed to provide front-line employees with a description of how the remote deposit capture service works and its relationship to Check 21. It also describes the benefits and risks involved in the process.
- New Courses Released in 2011 - Summary - 01/11/2012
Course Updates
The following courses have been updated to reflect annual changes in rates, limits, triggers, and other data:
- Bank Secrecy Act - new topics added - 11/16/2011
We have added several topics to our regulator Bank Secrecy Act course. These topics have been identified by several field examiners. Even though they apply to few employees, we felt it important to include them. The new material covers:
- International Transportation of Currency or Monetary Instruments Reporting: Each person (including a bank) who physically transports, mails, or ships currency or monetary instruments in excess of $10,000 at one time out of or into the United States (and each person who causes such transportation, mailing, or shipment) must file a Report of International Transportation of Currency or Monetary Instruments (CMIR), i.e., FinCEN Form 105.
- Report of Foreign Bank and Financial Accounts (F-BAR): The Bank Secrecy Act requires certain people to report a financial institution account yearly to the Internal Revenue Service by filing Form TD F 90-22.1, Report of Foreign Bank and Financial Accounts (F-BAR).
- Information Sharing - Section 314 (a) Requests: A federal, state, local, or foreign law enforcement agency investigating terrorist activity or money laundering may request that FinCEN solicit, on its behalf, certain information from a financial institution or a group of financial institutions. This is known as Information Sharing Between Law Enforcement and Financial Institutions - Section 314(a) request.
- New Conforming Loan Limits - 08/19/2011
The American Recovery and Reinvestment Act of 2009 and several extensions, beginning January 1, 2009 through September 30, 2011, increased the limits up to $729,750 for a one-unit dwelling in designated high-cost areas. Loans originated on or after October 1, 2011, will use the "permanent" high-cost area loan limits established by FHFA under a formula of 115% of the 2010 median home price, up to a maximum of $625,500 for a 1-unit property in the continental United States.
Our courses, Mortgages and the Mortgage Market and Residential Mortgage Banking Functions have both been revised to reflect these changes.
- Course Updates for July, 2011
Note that due to the new SAR-DI (Suspicious Activity Report) form, several of our courses now include the most current SAR form. The courses are:
- Bank Secrecy Act for Financial Service Professionals - (Refresher course)
- Bank Secrecy Act for Lending Employees - (Refresher course)
- Understanding Compliance Regulations - (Professional Teller series)
- Deposit Operations Regulations - 12/17/2010
- Individual Retirement Accounts: Traditional IRAs - 12/17/2010
- Coverdell Education Savings Accounts - 12/16/2010
- Health Savings Accounts - 12/15/2010
- Home Mortgage and the Mortgage Market - 12/15/2010
- Individual Retirement Accounts: Roth IRAs - 12/15/2010
- Commercial Banks: An Introduction - 12/15/2010
- Truth in Lending for Loan Secured by Real Estate-Regulation Z (including HOEPA) - 12/14/2010
- Community Reinvestment Act - Regulation BB - 12/13/2010
- Federal Reserve and Monetary Policy - 12/09/2010
- Office of Foreign Assets Control (OFAC) - 12/09/2010
- Residential Mortgage Banking Functions - 12/09/2010
- Expedited Funds Availability-Regulation CC - 10/11/2010
Updated to reflect non-local checks elimination - Fair Credit Reporting Act (FACT Act) - 10/11/2010
This course has been revised to describe the new disclosure requirements, which go into effect January 1, 2011. Most firms will want to implement the new requirements before that date. The course includes information on the model forms suggested by the Federal Reserve. - Deposit Operations Regulations - 07/06/2010
Our course, Deposit Operations Regulations, has been expanded to include relevant material on NOW accounts. Regulation D defines the types of deposits: demand deposits, savings accounts, and NOW accounts. The latter has many restrictions and financial institutions are responsible for documenting the entities' eligibility. The main NOW account provision states, any for-profit organization (corporation, partnership, LLC, etc.) is not eligible for a NOW account. - Check Clearing and Electronic Payment Systems (updated to reflect non-local checks)
- Bank Secrecy Act - new topics added - 11/16/2011
New and Expanded Features
- Important New Feature coming in 2012: Instructor Led Training (ILT) - 01/11/2012
We are completing development of this new feature: Instructor Lead Training. ILT will allow PLUS and PRO subscribers to set up learning plans for classes not found on our system. The feature will allow employees to register for the class and administrators can monitor the registration. Once available, administrators can credit employees for attendance and ILT course completion. The results will be recorded in our reports. Design is complete and programming is underway. The feature is expected early in 2012.
- What our Customers Like Most about Digital University Online Training! - 09/27/2011
Consider some of the key advantages that clients have expressed as values of Digital University:
- Mini refresher courses suitable for seasoned staff in need of a quick refresher on popular compliance subjects
- One-click print feature suitable for offline learning or for printouts suitable for examiners and auditors
- Comprehensive course library suitable for anyone on your staff, from newest hire, to compliance personnel, lenders, tellers, but also board members and executives
- Email reminders of upcoming course due dates to alert your staff about upcoming course deadlines
- Intuitive reporting with fast and easy to use reports
- Plenty of interactivity, diagrams, examples, situation-based scenarios
- Quality course content
- Blended learning format (streaming videos, personal finance)
- Low price
- Updated and enhanced interactivity in our courses - 08/19/2011
With Digital University your staff can enjoy plenty of interactivity to stimulate learning, improve retention and make training fun. During the summer, we rolled out new interactive tools. We hope you and your staff will enjoy viewing them. Keep in mind they are not required to pass a course. Check out the flash videos in these courses:
- Bank Secrecy Act
- Privacy of Consumer Financial Information (Reg. P)
- Check Fraud
- Truth in Savings - Regulation DD
- Negotiable Instruments and Endorsements
- Check Kiting
- Identity Theft
- Money Laundering
- Safeguarding Customer Information - Gramm-Leach-Bliley - What Is Pretext Calling?
- Consumer Credit Lending Practices
- Financial Institutions Regulation
- Cross-selling Financial Products
- What Is Home Banking?
- Office of Foreign Control Compliance
- Streaming Video Library - A New Way of Learning - 07/06/2011
Streaming Video Courses
Our blended learning approach that's interactive and fun. Brought to you in partnership with 1st Financial Training Services, Inc, the series of video courses can be added as a supplement to our already expansive web-based course library. Movie-type broadcast with complete exam assessment and quizzes, these videos add variety to even the most avid learner. Take a quick peek why the video courses are so popular. A preview is available. Just ask us.
- Personal Finance Education for your staff - 07/06/2011
Strengthen your sales culture with a new suite of Personal Finance courses. A successful cross-selling program is based on matching products to your members' needs. Your frontline sales people are supposed to be personal finance experts. Too often this is not the case. With our Personal Finance library of courses, you can now train your key sales staff in a few months to be competent prospectors for cross-selling opportunities
Review a return on investment example here.
Our Personal Finance course library is a powerful employee benefit that gives your staff vital financial knowledge to retirement planning and investing. These tools yield improved staff retention, greater job satisfaction and productivity. Be sure to follow the page for more information.
Contact us for a personalized quote to add the Personal Finance Suite to your training: 888-201-4394 ext.1
- Adobe Reader X issue with PDF certificates fixed - 03/02/2011
Adobe has released the Reader/Acrobat X 10.0.1 update which fixes an issue in which our PDF certificates failed to display. The newest version of Adobe Reader can be downloaded here - More Interactive Learning Exercises
We have been developing the new interactive learning exercises that stimulate learning and enhance material retention. Our customers have advised that these learning aids are in demand and very popular with their staff. We have an extensive library already in place and have been expanding it even more. Look out for new interactive features in the courses offered with Digital University.
The most popular interactive learning exercises are:
- Crossword puzzles
- Fill-in-the-blank exercise
- Self-test essay questions
- Matching games
All with a new look and movie-like presentation using the latest design technologies.
- Valuable New Features
- PLUS "Delinquent Coursework Report" Available
- One-time login to all courses
- Automated password retrieval (with valid email address entered during registration)
- Redesigned Compliance Center
- Automated E-mail notification of coursework to students
- Important New Feature coming in 2012: Instructor Led Training (ILT) - 01/11/2012
