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Course Catalog


Welcome to the Digital University Course Catalog. Use the charts below to search for your desired course by subject or title. Or simply scroll through this page to see all the available courses. 

Digital Linked Free University courses are found in a special catalog which you can link to here: Linked Free University Catalog

(All courses require passwords to access).

Courses by Subject Courses by Title

All Employees
Accounting & Finance
Compliance &
Regulation

Customer Service
Financial Products
Human Resources
International Finance

Lending: Business
Lending: Consumer
Loans

Lending: Real Estate
Management &
Supervision

Sales and Marketing
Teller Training

Courses A - F
Courses G - K
Courses L - R
Courses S - Z

All Employees:

Business Etiquette
Business Writing Skills
Commercial Banks: An Introduction
Compliance Training: Bank Secrecy Act
Conflict Resolution
Credit Reports, Scoring and Counseling and Debt Management
Credit Unions: An Introduction
Cross-selling Financial Products
Diversity in the Workplace
Ethics for Banks
Financial Institution Regulation
Future of Retail Banking
Greening the Office
Handling Consumer Complaints
Handling Sales Objections
Home Banking and Bill Paying
Interview Skills
Leadership Skills
Meeting Management Skills
Money Laundering
Office Safety
Oral Communication Skills
An Overview of U.S. Financial Institutions
Personal Computer and Internet Security
A Primer on Sexual Harassment in the Workplace for Employees
Professional Business Dress - Men
Professional Business Dress - Women
Quality Customer Service: Face to Face and on the Phone
Stress Management
Telemarketing Programs and Skills
Time Management
Violence in the Workplace

Accounting & Finance:

Advanced Financial Math
Analyzing Company Cash Flows
Basic Financial Statements
Beginning Financial Math
Cash Management Services
Evaluating Business Loans
Evaluating Financial Leases: The Lease Versus Purchase
Decision

The Federal Reserve and the Implementation of Monetary
Policy

Financial Statements for Commercial Banks
Liquidity Management for Depository Institutions
A Primer on Financial Markets

Compliance & Regulation:

Adult Financial Abuse
Check Clearing and Electronic Payment Systems
Collection Practices and Loan Workouts
Compliance Training: Americans With Disabilities Act
Compliance Training: Bank Bribery Act
Compliance Training: Bank Secrecy Act 
Compliance Training: Bank Secrecy Act for Deposit Operations
Employees

Compliance Training: Bank Secrecy Act for Lending Employees
Compliance Training: Check Fraud 
Compliance Training: Check Kiting
Compliance Training: Community Reinvestment (Reg BB) 
Compliance Training: Consumer Lending (Regs: B, Z) 
Compliance Training: Consumer Protections for Depository
Institution Sales of Insurance

Compliance Training: Deposit Operations (BSA: Regs: CC, DD,
E, D, Q) 
Compliance Training: Electronic Funds Transfer Act (Reg. E)
Compliance Training: Guidelines for an Environmental Risk Program
Compliance Training: Escrow Accounts and Disclosures
Compliance Training: Expedited Funds Availability (Reg. CC)
Compliance Training: Expedited Funds Availability: Check 21
Compliance Training: Fair Credit Reporting Act (FACT Act)
Compliance Training: Fair Debt Collection Practices 
Compliance Training: Fair Housing Act
Compliance Training: Fair Lending Laws (Fair Housing Act, ECOA,
Reg. B)
Compliance Training: Home Mortgage Disclosure Act 
Compliance Training: Identity Red Flag Programs
Compliance Training: Identity Theft
Compliance Training: Loans to Insiders (Reg. O)
Compliance Training: Management Overview of the
BSA/AML Program

Compliance Training: National Flood Insurance Program
Compliance Training: Nondeposit Investment Product Sales 

Compliance Training: Office of Foreign Assets Control 
Compliance Training: Pandemic Planning 
Compliance Training: Privacy of Consumer Financial Information
(Reg: P) 
Compliance Training: Real Estate Settlement and Procedures Act
Compliance Training: Regulation Q
Compliance Training: The Rights to Financial Privacy Act
Compliance Training: Safeguarding Customer Information
Compliance Training: Servicemembers Civil Relief Act of 2003
Compliance Training: Truth in Lending - Loans Secured by Real
Estate (Reg: Z)
Compliance Training: Truth in Savings (Reg. DD)
Compliance Training: Unfair and Deceptive Acts
Compliance Training: Unlawful Harassment
Compliance Training: UCC Revised Article 9
Compliance Training: Wire Transfer Recordkeeping and Red Flags
Deposit Types and FDIC Insurance of Accounts
The Federal Reserve and the Implementation of Monetary
Policy
Financial Institution Regulation
Home Mortgage Processing and Compliance (Fair Housing; Reg
B; Reg Z; RESPA; and Flood Disaster) 
Interest Rate Risk Management
Money Laundering
Negotiable Instruments and Endorsement
New Account Representative Training
Office Security: Robbery, ATM Safety, and Bomb Threats
Safe Deposit Box Operations
Teller Training
Trust Services

Customer Service

Adult Financial Abuse
Business Etiquette
Compliance Training: Americans With Disabilities Act
Compliance Training: Bank Secrecy Act for Deposit Operations
Employees

Compliance Training: Check Kiting
Compliance Training: Deposit Operations (BSA: Regs: CC, DD,
E, D, Q)
Compliance Training: Expedited Funds Availability (Reg. CC)
Compliance Training: Expedited Funds Availability: Check 21
Compliance Training: Identity Red Flag Programs
Compliance Training: Identity Theft
Compliance Training: Privacy of Consumer Financial Information
(Reg: P) 
Compliance Training: The Rights to Financial Privacy Act
Compliance Training: Safeguarding Customer Information
Compliance Training: Unfair and Deceptive Acts
Commercial Banks: An Introduction
Consultative Selling
Credit Unions: An Introduction
Cross-selling Financial Products
Handling Cash for Tellers
Handling Consumer Complaints
Handling Sales Objections
Home Banking and Bill Paying
Money Laundering
New Account Representative Training
An Overview of U.S. Financial Institutions
Quality Customer Service: Face to Face and on the Phone
Sales Management
Sales Skills for Financial Products
Teller Training

Financial Products:

Annuities
Check Clearing and Electronic Payment Systems
Checking and Savings Accounts
Commercial Banks: An Introduction
Compliance Training: Check Fraud 
Compliance Training: Identity Theft
Compliance Training: Truth in Savings (Reg. DD)
Consultative Selling
Coverdell Education Savings Account
Credit Unions: An Introduction
Cross-selling Financial Products
Deposit Types and FDIC Insurance of Accounts
Handling Cash for Tellers
Health Savings Accounts
High Yield Bonds
Home Banking and Bill Paying
Home Mortgages and the Mortgage Market
Individual Retirement Accounts: Roth IRAs
Individual Retirement Accounts: Traditional IRAs
Negotiable Instruments and Endorsement
An Overview of U.S. Financial Institutions
Referral Techniques for Non-licensed Employees
Retirement Planning Basics for Financial Planners
Safe Deposit Box Operations
Teller Training
Trust Services
Understanding Mutual Funds

Human Resources:

Business Etiquette
Business Writing Skills
Coaching Employees
Commercial Banks: An Introduction
Compliance Training: Americans With Disabilities Act

Compliance Training: Pandemic Planning 
Compliance Training: Unlawful Harassment
Conflict Resolution
Credit Unions: An Introduction
Delegation Skills
Diversity in the Workplace
Drug-Free Workplace Program
Ethics for Banks
Financial Institutions and the Internet
Greening the Office
Hiring Skills
Interview Skills
Leadership Skills
Meeting Management Skills
Motivating Employees
Office Safety
Office Security: Robbery, ATM Safety, and Bomb Threats
Oral Communication Skills
Performance Appraisal and Meetings
A Primer on Sexual Harassment in the Workplace
A Primer on Sexual Harassment in the Workplace for Employees
Professional Business Dress - Men
Professional Business Dress - Women
Project Management
Quality Customer Service: Face to Face and on the Phone
Sales Management
Stress Management
Supervisory Management I
Supervisory Management II : Performance Management
Team Building
Teams and Team Effectiveness
Telemarketing Programs and Skills
Time Management
Violence in the Workplace

International Finance:

Financial Institutions and the Internet
Methods of International Payment
A Primer on Financial Markets

Lending: Business:

Advanced Financial Math
Analyzing Company Cash Flows
Beginning Financial Math
Collection Practices and Loan Workouts
Compliance Training: Bank Secrecy Act for Lending Employees
Compliance Training: Privacy of Consumer Financial Information
(Reg: P) 
Evaluating Business Loans
Financing Alternatives for Small Businesses

Lending: Consumer Loans:

Collection Practices and Loan Workouts
Compliance Training: Bank Secrecy Act for Lending Employees
Compliance Training: Consumer Lending (Regs: B, Z) 
Compliance Training: Privacy of Consumer Financial Information
(Reg: P) 
Compliance Training: Servicemembers Civil Relief Act of 2003
Consumer Credit Lending Practices
Credit Reports, Scoring and Counseling and Debt Management
Indirect Lending

Lending: Real Estate:

Collection Practices and Loan Workouts
Compliance Training: Bank Secrecy Act for Lending Employees
Compliance Training: Escrow Accounts and Disclosures
Compliance Training: Fair Housing Act
Compliance Training: Fair Lending Laws (Fair Housing Act, ECOA,
Reg. B)
Compliance Training: Home Mortgage Disclosure Act 
Compliance Training: National Flood Insurance Program
Compliance Training: Privacy of Consumer Financial Information
(Reg: P) 
Compliance Training: Real Estate Settlement and Procedures Act
Compliance Training: Servicemembers Civil Relief Act of 2003
Compliance Training: Truth in Lending - Loans Secured by Real
Estate (Reg: Z)
Home Mortgages and the Mortgage Market
Home Mortgage Processing and Compliance (Fair Housing; Reg
B; Reg Z; RESPA; and Flood Disaster) 
Introduction to Appraisal
Lending on Commercial Real Estate
Residential Mortgage Banking Functions
Servicing Home Mortgages
Underwriting Home Mortgages
Uniform Residential Loan Application

Management & Supervision:

Adult Financial Abuse
Business Etiquette
Cash Management Services
Change Management
Coaching Employees
Community Relations Programs
Compliance Training: Americans With Disabilities Act
Compliance Training: Office of Foreign Assets Control 
Compliance Training: Loans to Insiders (Reg. O)
Compliance Training: Management Overview of the
BSA/AML Program

Compliance Training: Unlawful Harassment
Commercial Banks: An Introduction
Conflict Resolution
Credit Unions: An Introduction
Cross-selling Financial Products
Delegation Skills
Diversity in the Workplace
Drug-Free Workplace Program
Ethics for Banks
Financial Institutions and the Internet
Financial Statements for Commercial Banks
Future of Retail Banking
Greening the Office
Handling Consumer Complaints
Hiring Skills
Improving Negotiation Skills
Interest Rate Risk Management
Leadership Skills
Measuring Depository Branch Performance
Meeting Management Skills
Money Laundering
Motivating Employees
New Account Representative Training
Office Security: Robbery, ATM Safety, and Bomb Threats
Oral Communication Skills
Performance Appraisal and Meetings
Personal Computer and Internet Security
Project Management
Referral Techniques for Non-licensed Employees
Restructuring the Financial Services Industries
Sales Management
Strategic Planning for Financial Institutions
Stress Management
Supervisory Management I
Supervisory Management II : Performance Management
Team Building
Teams and Team Effectiveness
Telemarketing Programs and Skills
Teller Training
Violence in the Workplace

Marketing and Sales:

Advanced Financial Math
Advertising for Financial Institutions
Annuities
Beginning Financial Math
Business Etiquette
Checking and Savings Accounts
Compliance Training: Consumer Protections for Depository
Institution Sales of Insurance

Compliance Training: Check Kiting
Compliance Training: Privacy of Consumer Financial Information
(Reg: P) 
Compliance Training: Regulation Q
Compliance Training: Truth in Savings (Reg. DD)
Compliance Training: Unfair and Deceptive Acts
Consultative Selling
Coverdell Education Savings Accounts
Cross-selling Financial Products
Deposit Types and FDIC Insurance of Accounts
Financial Institutions and the Internet
Handling Consumer Complaints
Handling Sales Objections
Individual Retirement Accounts: Roth IRAs
Individual Retirement Accounts: Traditional IRAs
Marketing to Older Adults
Negotiable Instruments and Endorsement
New Account Representative Training
An Overview of U.S. Financial Institutions
Quality Customer Service: Face to Face and on the Phone
Retirement Planning Basics for Financial Planners
Sales Management
Sales Skills for Financial Products
Successful Direct Mail Marketing Techniques
Telemarketing Programs and Skills
Understanding Mutual Funds

Teller Training:

Adult Financial Abuse
Check Clearing and Electronic Payment Systems
Compliance Training: Bank Secrecy Act
Compliance Training: Bank Secrecy Act for Deposit Operations
Employees

Compliance Training: Check Fraud 
Compliance Training: Check Kiting
Compliance Training: Deposit Operations
Compliance Training: Electronic Funds Transfer Act (Reg. E)
Compliance Training: Expedited Funds Availability (Reg. CC)
Compliance Training: Expedited Funds Availability: Check 21
Compliance Training: Identity Red Flag Programs
Compliance Training: Office of Foreign Assets Control 
Compliance Training: Privacy of Consumer Financial Information
(Reg: P) 
Compliance Training: Safeguarding Customer Information
Compliance Training: Truth in Savings (Reg. DD)
Cross-selling Financial Products
Deposit Types and FDIC Insurance of Accounts
Handling Cash for Tellers
Handling Consumer Complaints
Handling Sales Objections
Negotiable Instruments and Endorsement
Oral Communication Skills
Professional Teller Series:
Overview of Teller Responsibilities
Handling Cash for Tellers
Transactions Involving Endorsements, Deposits, and Paying and
Cashing Checks

Understanding Compliance Regulations
Teller Customer Service Standards
Teller Cross- and Up-selling Skills
Fraud at the Teller Station
Dealing with Office Security, Robbery and Bomb Threats
Quality Customer Service: Face to Face and on the Phone
Teller Training

Courses A - F:

Adult Financial Abuse
Advanced Financial Math
Advertising for Financial Institutions
Analyzing Company Cash Flows
Annuities
Basic Financial Statements
Beginning Financial Math
Business Etiquette
Business Writing Skills
Cash Management Services
Change Management
Check Clearing and Electronic Payment Systems
Checking and Savings Accounts
Coaching Employees
Collection Practices and Loan Workouts
Commercial Banks: An Introduction
Community Relations Programs
Compliance Training: Americans With Disabilities Act
Compliance Training: Bank Bribery Act
Compliance Training: Bank Secrecy Act 
Compliance Training: Bank Secrecy Act for Deposit Operations
Employees

Compliance Training: Bank Secrecy Act for Lending Employees
Compliance Training: Check Fraud 
Compliance Training: Check Kiting
Compliance Training: Community Reinvestment 
Compliance Training: Consumer Lending 
Compliance Training: Consumer Protections for Depository
Institution Sales of Insurance

Compliance Training: Deposit Operations (BSA: Regs: CC, DD,
E, D, Q) 
Compliance Training: Electronic Funds Transfer Act (Reg. E)
Compliance Training: Guidelines for an Environmental Risk Program
Compliance Training: Escrow Accounts and Disclosures
Compliance Training: Expedited Funds Availability (Reg. CC)
Compliance Training: Expedited Funds Availability: Check 21
Compliance Training: Fair Credit Reporting Act (FACT Act)
Compliance Training: Fair Debt Collection Practices 
Compliance Training: Fair Housing Act
Compliance Training: Fair Lending Laws (Fair Housing Act, ECOA,
Reg. B)
Compliance Training: Home Mortgage Disclosure Act 
Compliance Training: Identity Red Flag Programs
Compliance Training: Identity Theft
Compliance Training: Loans to Insiders (Reg. O)
Compliance Training: Management Overview of the
BSA/AML Program

Compliance Training: National Flood Insurance Program
Compliance Training: Nondeposit Investment Product Sales 
Compliance Training: Office of Foreign Assets Control 
Compliance Training: Pandemic Planning 
Compliance Training: Privacy of Consumer Financial Information
(Reg: P) 
Compliance Training: Real Estate Settlement and Procedures Act
Compliance Training: Regulation Q
Compliance Training: The Rights to Financial Privacy Act
Compliance Training: Safeguarding Customer Information
Compliance Training: Servicemembers Civil Relief Act of 2003
Compliance Training: Truth in Lending - Loans Secured by Real
Estate (Reg: Z)
Compliance Training: Truth in Savings (Reg. DD)
Compliance Training: Unfair and Deceptive Acts
Compliance Training: Unlawful Harassment
Compliance Training: UCC Revised Article 9
Compliance Training: Wire Transfer Recordkeeping and Red Flags
Conflict Resolution
Consultative Selling
Consumer Credit Lending Practices
Coverdell Education Savings Accounts
Credit Reports, Scoring and Counseling and Debt Management
Credit Unions: An Introduction
Cross-selling Financial Products
Deposit Types and FDIC Insurance of Accounts
Delegation Skills
Diversity in the Workplace
Drug-Free Workplace Program
Ethics for Banks
Evaluating Business Loans
Evaluating Financial Leases: The Lease Versus Purchase
Decision
The Federal Reserve and the Implementation of Monetary
Policy
Financing Alternatives for Small Businesses
Financial Institution Regulation
Financial Institutions and the Internet
Financial Statements for Commercial Banks
Future of Retail Banking

Courses G - K:

Greening the Office
Handling Cash for Tellers
Handling Consumer Complaints
Handling Sales Objections
Health Savings Accounts
High Yield Bonds
Hiring Skills
Home Banking and Bill Paying
Home Mortgage Processing and Compliance (Fair Housing; Reg
B; Reg Z; RESPA; and Flood Disaster) 
Home Mortgages and the Mortgage Market
Improving Negotiation Skills
Indirect Lending
Individual Retirement Accounts: Roth IRAs
Individual Retirement Accounts: Traditional IRAs
Interest Rate Risk Management
Interview Skills
Introduction to Appraisal

Courses L - R:

Leadership Skills
Lending on Commercial Real Estate
Liquidity Management for Depository Institutions
Local Promotion and Advertising Programs
Marketing to Older Adults
Measuring Depository Branch Performance
Meeting Management Skills
Methods of International Payment
Money Laundering
Motivating Employees
Negotiable Instruments and Endorsement
New Account Representative Training
Office Safety
Office Security: Robbery, ATM Safety, and Bomb Threats
Oral Communication Skills
An Overview of U.S. Financial Institutions
Performance Appraisal and Meetings
Personal Computer and Internet Security
A Primer on Financial Markets
A Primer on Sexual Harassment in the Workplace
A Primer on Sexual Harassment in the Workplace for Employees
Professional Business Dress - Men
Professional Business Dress - Women
Professional Teller Series:
Overview of Teller Responsibilities
Handling Cash for Tellers
Transactions Involving Endorsements, Deposits, and Paying and
Cashing Checks

Understanding Compliance Regulations
Teller Customer Service Standards
Teller Cross- and Up-selling Skills
Fraud at the Teller Station
Dealing with Office Security, Robbery and Bomb Threats
Project Management
Quality Customer Service: Face to Face and on the Phone
Referral Techniques for Non-licensed Employees
Residential Mortgage Banking Functions
Restructuring the Financial Services Industries
Retirement Planning Basics for Financial Planners

Courses S - Z:

Safe Deposit Box Operations
Sales Management
Sales Skills for Financial Products
Servicing Home Mortgages
Strategic Planning for Financial Institutions
Stress Management
Successful Direct Mail Marketing Techniques
Supervisory Management I
Supervisory Management II : Performance Management
Team Building
Teams and Team Effectiveness
Telemarketing Programs and Skills
Teller Training
Time Management
Trust Services
Understanding Mutual Funds
Underwriting Home Mortgages
Uniform Residential Loan Application
Violence in the Workplace




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